Privacy Policy

Last Updated 08 October 2024

The 'No ID, No Vote!' campaign is operated by CitizenCard. We are committed to safeguarding the privacy of 'No ID, No Vote!' website visitors. This Policy describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us. By accessing our website, you agree to this Privacy Policy.

1. Collection of Your Personal Data

The information we collect may include your title, full name (given names and surname), business name, address, job title, email address, phone number, mobile number, IP address, and the subject and message from any contact form submissions or email correspondence.

We collect personal data from you at several points, including but not limited to the following:

• when you visit our site (including through cookies and tracking technologies such as Google Analytics if you provide consent for this)
• when we correspond with you
• when you register to use CitizenCard paperless application scheme for registered organisations (available only to schools, universities, councils, prisons and charities) at ebulk.citizencard.com
• when the site sends us error reports or analytics data
• when you interact with our social media, for example via comments, shares and likes on our social media posts, or when you visit noidnovote.com by following a link from social media
• when you open an email from us; we use technology to tailor the communications that you receive, and to ensure that you don't receive emails that are not interesting to you or that you have opted out of.

2. Use of Your Personal Data

We may use information that we collect about you to:

• deliver the products and services that you have requested
• manage your customer relationship and provide you with customer support
• help improve our products and services and customise user experience
• perform research and analysis about your use of, or interest in, our services, or content
• manage our business including but not limited to: accounting, statistics etc
• communicate with you by email, postal mail, phone or mobile devices about our products or services that may be of interest to you
• develop and display content tailored to your interests on our site
• comply with legal requirements or obligations including fraud prevention and responding to law enforcement requests.

3. Disclosure of Your Personal Data to Third Parties

We may share your personal data with third parties only in the ways that are described in this Privacy Policy:

• we provide your full name and address to our delivery provider, Royal Mail, who handles the delivery of products you ordered
• we share anonymised analytics data with Google Analytics to help us understand website usage, gain insights into user behaviour, and improve website performance, provided you have consented to the use of 'Analytics' cookies.

Your data is not shared with any other third parties.

4. Security Measures to Protect Your Personal data

We take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. All personal data you provide is stored in encrypted databases on secure and firewall-protected servers located in world-class UK data centres. Any personal details you provide via online forms on our website, including registration for services, are encrypted with SSL/TLS technology to secure the communication between your browser and our servers.

The 'No ID, No Vote!' site contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites you may visit.

International Transfers of Your Personal Data

Some of the third-party service providers we use may process your personal data outside the UK or the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place to protect your data in line with UK GDPR requirements.

Google Analytics may process data outside the UK or EEA. Google protects international transfers using Standard Contractual Clauses (SCCs) and has been certified under the EU-U.S. Data Privacy Framework.

Where data is transferred internationally, we take steps to ensure that it is processed securely, and we only work with providers who can demonstrate their commitment to safeguarding your data.

5. Use of Cookies and Web Analytics Services

Cookies

Cookies are essential to the proper functioning of this site and enhance your experience by storing certain information during your visits. By using the 'No ID, No Vote!' website, you agree to the use of 'Necessary' cookies, which are essential for the functioning of the site and cannot be disabled. You have the ability to manage your cookie preferences through our cookie banner. If you wish to disable cookies, further details are provided below on how to do so. However, please note that certain aspects of the site may not function correctly if cookies are disabled.

Cookies are small text files placed on your device by websites you visit, including noidnovote.com. These files are linked to your device, not to you personally, and do not store any personal data unless you explicitly provide it.

Under EU and UK GDPR regulations, we ensure compliance with the law regarding the use of cookies. Cookies on noidnovote.com serve various functions, such as remembering your preferences and improving your user experience. We use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device until deleted or until they expire).

Google Consent Mode (GCM) Usage

We have implemented Google Consent Mode (GCM), which ensures that no 'Analytics' cookies are set unless you provide consent. This means we respect your privacy choices by dynamically adjusting how Google Analytics and other tracking technologies operate, based on your preferences.

Categories of Cookies

On noidnovote.com, we use the following categories of cookies:

• Necessary cookies: These cookies are essential for the operation of the website, enabling core functionalities such as security, session management and accessibility. These cannot be disabled through the site.
• Analytics cookies: These cookies help us understand how visitors interact with the website. With your consent, we use Google Analytics to measure things like page visits, traffic sources and site performance. Google Consent Mode ensures these cookies are not set unless you provide consent.

List of Cookies

Necessary:

Analytics (only set if you consent):

How to Manage and Turn Off Cookies

You can manage your cookie preferences using our cookie banner that appears when you visit our site. If you clear your cookies or access our site from a new browser or device, the cookie banner will reappear. Additionally, you can disable cookies entirely through your browser settings. For detailed instructions, visit allaboutcookies.org or consult your browser's 'Help' section. Please note that disabling cookies might impair your experience on the site.

Our cookie banner also respects the 'Do Not Track' (DNT) setting of your browser. If DNT is enabled, our banner will prevent the placement of any tracking cookies, even if you have previously given consent to cookies on this site. This ensures that your preference for enhanced privacy is maintained.

Web Analytics Services

We use Google Analytics to better understand how visitors engage with noidnovote.com. Google Analytics uses cookies to help us analyse site traffic and usage patterns, which in turn helps us improve your experience. Google Analytics includes machine learning algorithms that generate automated insights about user behaviour and preferences. This can involve complex data processing, such as predicting trends, segmenting audiences, and identifying patterns that help us tailor our services and content. Machine learning in Google Analytics analyses data points automatically, offering insights without requiring human intervention. While this aids in improving our services, we understand the complexity of such processes, and we are committed to transparency. Google Consent Mode (GCM) ensures that no 'Analytics' cookies are set until you provide consent. This respects your privacy choices by dynamically adjusting how Google Analytics operates based on your preferences.

For details on how Google's third-party cookies handle your data, see the Google Privacy Policy.

If you prefer not to have your data tracked by Google Analytics, you can opt out by adjusting your preferences in the cookie banner or by installing the Google Analytics Opt-out Browser Add-on.

6. Legal Basis for Processing Your Personal data

With respect to personal data collected from individuals from the United Kingdom, our legal basis for collecting and using the personal data will depend on the personal data concerned and the specific context in which we collect it. We will normally collect personal data from you only where:

• we have your consent to do so
• we need the personal data to deliver the services you have requested
• the processing is in our legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms), such as improving website functionality, analytics, and user experience (where consent is required, such as for Analytics, we will obtain it).

7. Limiting Use, Disclosure, Retention

CitizenCard identifies the purposes for which the information is being collected before or at the time of collection. The collection of your personal data will be limited to that which is needed for the purposes identified by our company. Unless you consent or we are required by law, we will only use the personal data for the purposes for which it was collected. If CitizenCard will be processing your personal data for another purpose later on, we will seek your further legal permission or consent; except where the other purpose is compatible with the original purpose. We will keep your personal data only as long as required to serve those purposes.

Retention of Personal Data

We take data retention seriously and ensure that we retain personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by applicable law. After the retention period has expired, we securely delete or anonymise personal data.

Digital records are retained for:

• Electronic communications:
  Communications, such as emails and any attachments, are retained for 10 years following the most recent contact. After this period, these communications are securely deleted.
• Royal Mail:
  Data used by Royal Mail for delivery purposes is retained for only as long as required to provide the service, after which it is deleted.
• Analytics data:
  Google Analytics data is retained for 14 months following the user's consent and interaction with our site. After this period, the data is either anonymised or deleted.

8. Your Access to Your Personal Data

Reasonable access to your personal data may be provided upon request made to 'No ID, No Vote!' via email at This email address is being protected from spambots. You need JavaScript enabled to view it.. If access cannot be provided within that time frame, 'No ID, No Vote!' will provide the requesting party a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.

If you would like us to delete any personal data held about you, we will do so on request unless we need to hold the information as part of the provision of products and services to you. Data removal requests should be sent via email to This email address is being protected from spambots. You need JavaScript enabled to view it..

9. Communications Preferences

We offer those who provide personal contact information a means to choose how we use the information provided (for instance to enable us to communicate via email). You may manage your receipt of communications by clicking on the 'unsubscribe' link located on the bottom of our emails.

10. Additional Rights

You may have the right to exercise additional rights available to you under UK applicable laws, including:

Right of erasure

You may have a broader right to erasure of personal data that we hold about you. For example, if it is no longer necessary in relation to the purposes for which it was originally collected. Please note, however, that we may need to retain certain information for record keeping purposes or to comply with our legal obligations.

Right to object to processing

You may have the right to request that we stop processing your personal data and/or to stop sending you marketing communications.

Right to restrict processing

You may have the right to request that we restrict processing of your personal data in certain circumstances. For example, where you believe that the personal data we hold about you is inaccurate or unlawfully held.

Right to data portability

In certain circumstances, you may have the right to be provided with your personal data in a structured, machine-readable and commonly used format and to request that we transfer the personal data to another data controller without hindrance.

If you would like to exercise any of the above rights, please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request. You also have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.

11. Changes to Our Privacy Policy

We may amend this Privacy Policy at any time by posting a new version. Your continued use of this site and our products and services represents your agreement with the then-current Privacy Policy. Changes to the Privacy Policy will take effect immediately, but we will notify you of significant changes through a prominent notice on our website.

12. Contacting Us

If you have any questions about this Privacy Policy, the practices or concerns of this site, please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it..